Plan fitting your needs

Your IT, your way. Deploy Cockpit ITSM in our Private Cloud or On-Premise

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Drone

Drone
Private Cloud / On-Premise

  • Self-Service Portal
  • Incident management
  • Request management
  • Service Catalog
  • SLA management
  • Approval process
  • Workflow automation
  • Knowledge management
  • Powerful Analytics

ITIL Coverage
Basic ITSM

Jet

Jet
Private Cloud / On-Premise

  • Problem management
  • Change management
  • Release management
  • CMDB - Asset management
  • Automated inventory
  • Software & License management
  • Contract & Supplier management
  • Digital vault
  • + everything in DRONE

ITIL Coverage
ITSM & ITAM

Rocket

Rocket
Private Cloud / On-Premise

  • Alert management
  • Monitoring tool integrations
  • Built-in monitoring
  • Monitoring templates
  • Maintenance windows
  • Status pages
  • Metrics
  • Notification policies
  • + everything in JET

ITIL Coverage
ITSM, ITAM, & ITOM

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Frequently Asked Questions

How can I get a price quote?

Simply contact us, and a Cockpit consultant will reach out to guide you through a personalized evaluation. We’ll take the time to understand your organization’s needs and recommend the plan that fits you best — ensuring you only pay for the features and capabilities you truly need.

Can I try Cockpit ITSM before I buy it?

Yes, absolutely. Enjoy 14 days of free access to the service plan of your choice and explore all its features with no commitment.

Can I change my service plan?

Yes, absolutely.
On a Cloud service plan: You can upgrade or change your plan at any time — instantly and without service interruption.
On an On-Premise service plan: You can change your plan when your current license key expires, ensuring a smooth transition.


Can I change my service plan from Cloud to On-Premise or from On-Premise to Cloud?

Yes, you can migrate your Cockpit IT Service Manager instance in either direction — from Cloud to On-Premise or On-Premise to Cloud. Our team will fully support the migration process to ensure a smooth and secure transition with no data loss.

Is it possible to sign a specific contract?

Yes. Additional clauses or agreements can be added to supplement or modify the standard Terms of Service. Please contact us to discuss your specific requirements — our team will review them and propose a tailored contractual arrangement.

Any other questions?

If you have any questions about Cockpit IT Service Manager, please contact us, and our team will be happy to provide all the information you need.